The Service Transition module will teach you how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. In addition to providing guidance on techniques for organizing and managing the transition, the certification also covers management of technology considerations and challenges and risks. The course covers management and control of activities and techniques that are documented in the ITIL Service Transition publication.
This is a private group. To join you must be a registered site member and request group membership.