Course

ITIL® Release, Control & Validation

The Release, Control and Validation course is designed to develop organizations’ or individuals’ understanding of the ITIL Service Transition processes. It can ensure transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organizational requirements. RCV also provides guidance on evaluating change and managing knowledge to improve decision-making processes.

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10 Lessons

This is a private group. To join you must be a registered site member and request group membership.