Course

ITIL® Planning, Protection & Optimization

This course is designed to develop your understanding of the ITIL Service Design processes. It can help ensure that new and updated services, service management systems and tools, technology architecture, processes and measurement systems, methods and metrics are designed to meet user needs and will require little further change once introduced.

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8 Lessons

This is a private group. To join you must be a registered site member and request group membership.