Course

VeriSM™ Professional

0 out of 29 steps completed0%
29 Lessons

VeriSM Professional Certification

VeriSM Professional —VeriSM Professional Certification is all about implementation of VeriSM concepts (Governance, Service Management Principles, Management Mesh, and Service Lifecycle) learnt in VeriSM Foundation. It also defines the impact of Digital Transformation on the organisation.

Objectives:

  • Planning, Building and execution of VeriSM Model
  • Implementation of VeriSM in an organisation
  • Measure Impact of Digital transformation on the organisation
  • Create and Use Management Mesh
  • Translate strategic direction into a successful operation environment

Exam Format:

  • No. of questions:40
  • Pass mark:65%
  • Exam structure:Objective testing format
  • Exam duration:90 Minutes
  • Open book/notes:No
  • Prerequisites: VeriSM Foundation Certification

Course Materials

Lessons

Chapter 1 - Using This Book

Chapter 2 - Digital transformation in context

Chapter 3 - The digital age and the digital organization

Chapter 4 - The Digital Leader

Chapter 5 - Adapting to constant change

Chapter 6 - Collaboration

Chapter 7 - Knowledge management

Chapter 8 - Outcomes

Chapter 9 - Transformation techniques

Chapter 10 - Governance and strategy

Chapter 11- VeriSM Described

Chapter 12- The Management Mesh

Chapter 13 - Define: approval

Chapter 14 - Define: define the requirements

Chapter 15 - Define: Analyzing gaps

Chapter 16 - Define: Source the gaps

Chapter 17 - VeriSM Produce, Provide and Respond stages

Chapter 18 - Making a case for VeriSM

Chapter 19 - Case studies: early adopters of VeriSM

Chapter 20 - Case studies: digital transformation – WuXi AppTec and ANONCORP  

Chapter 21 - Case study: digital transformation in the public sector – Aylesbury Vale District Council

Chapter 22- Case study: digital organization – Sky Betting and Gaming

Chapter 23 - Real world perspective: Interview with Jack Bischof from Technology Business Management

Chapter 24 - Real world perspective: Interview with Karen Ferris, OCM Expert

Chapter 25 - Real world perspective: digital transformation and the jobs market

Chapter 26 - Real world perspectives: Ivanti, ServiceNow and Marval

Chapter 27 - Real world example: Digital optimization- Hippo Digital/Kidz Klub Leeds

Chapter 28 - Real world example: Digital design – Hippo Digital

Chapter 29 - Real world example: Sollertis Convergence - automating the Management Mesh