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VeriSM™ Foundation / Plus
VeriSM™ is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes. It describes how an organization can define its service management principles and then use organizational capabilities, emerging technologies and a combination of management practices to deliver value.
Duration : 16 Hours
Examination details: VeriSM™ Foundation
- Number of Questions: 40
- Examination type: Computer-based or paper-based multiple-choice questions
- Pass mark: 65% (26 out of 40)
- Time allotted for examination: 60 minutes
Examination details: VeriSM™ Plus
- Number of Questions: 20
- Examination type: Computer-based or paper-based multiple-choice questions
- Pass mark: 65% (13 out of 20)
- Time allotted for examination: 30 minutes
