The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.
ITIL®4 DSV(Drive Stakeholder value)
This module covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners.
This course is currently closed