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  • To align the new or modified change with the business requirement
  • Manage the organizational capabilities and resources effectively so that it adds value to the business
  • Identify any potential risk and provide measures to overcome its impact on other services and business
  • Carry out effective knowledge sharing session for the proper release and deployment of change within the estimated cost and timelines
  • Ensure that any risks, issues or challenges get reported to the business stakeholders
  • Coordinate activities with project, release and change management team
  • Ensure that the team adheres to the organization’s standards and policies to improve the integrated planning activities
  • Regularly monitor and improve the service transition performance

Course delivered by TMMS Solutions Private Limited (Under the following brand names)

  • Consultants Factory
  • ilmil

Accredited course by Peoplecert.

The exam format is as follows:

  • Multiple choice scenario based examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) – 70%
  • 90 minutes’ duration
  • Closed book.