ITIL® Service Transition

The Service Transition module will teach you how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. In addition to providing guidance on techniques for organizing and managing the transition, the certification also covers management of technology considerations and challenges and risks. The course covers management and control of activities and techniques that are documented in the ITIL Service Transition publication.

39 students enrolled

Created by ilmil

Last updated September 5, 2019

English

All Levels

IT Service Management

Overview
Curriculum

Current Status

Not Enrolled

Price

19000

Get Started

This course is currently closed

Objectives

To align the new or modified change with the business requirement
Manage the organizational capabilities and resources effectively so that it adds value to the business
Identify any potential risk and provide measures to overcome its impact on other services and business
Carry out effective knowledge sharing session for the proper release and deployment of change within the estimated cost and timelines
Ensure that any risks, issues or challenges get reported to the business stakeholders
Coordinate activities with project, release and change management team
Ensure that the team adheres to the organization’s standards and policies to improve the integrated planning activities
Regularly monitor and improve the service transition performance

Course delivered by TMMS Solutions Private Limited (Under the following brand names)