Current Status
Not Enrolled
Price
₹19000
Get Started
This course is currently closed
Objectives
- Understand the importance of Service Management as a Practice
- Lead discussions on Service Operation
- Understand Service Operation Principles and Processes
- Carry out common Service Operation activities
- Organize Service Operation effectively
- Recognize Service Operation functions and technology-related activities
- Understand how to implement Service Operation
- Understand and analyze challenges, Critical Success Factors and risks related to Service Operation
Course delivered by TMMS Solutions Private Limited (Under the following brand names)
- Consultants Factory
- ilmil
Accredited course by Peoplecert.
The exam format is as follows:
- Multiple choice examination questions
- Eight questions per paper
- 28 marks required to pass (out of 40 available) – 70%
- 90 minutes’ duration
- Closed book.