Candidates can expect to gain competencies in the following upon successful completion of the education and examination components relating to this certification:

• Introduction to service transition
• Service transition principles
• Service transition processes
• Managing people through service transitions
• Organizing for service transition
• Technology considerations
• Implementing and improving service transition
• Challenges, critical success factors and risks

In addition the training for this certification includes examination preparation, including a mock examination opportunity.

Course delivered by TMMS Solutions Private Limited (Under the following brand names):

• Consultants Factory
• ilmil 

Accredited course by Peoplecert

Duration: 30 Hours

The exam format is as follows:

• Multiple choice examination questions
• Eight questions per paper
• 28 marks required to pass (out of 40 available) – 70%
• 90 minutes duration
• Closed book