Course

ITIL® Release, Control & Validation

The Release, Control and Validation course is designed to develop organizations’ or individuals’ understanding of the ITIL Service Transition processes. It can ensure transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organizational requirements. RCV also provides guidance on evaluating change and managing knowledge to improve decision-making processes.

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10 Lessons

 

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components relating to this certification:

  • Introduction to service transition
  • Service transition principles
  • Service transition processes
  • Managing people through service transitions
  • Organizing for service transition
  • Technology considerations
  • Implementing and improving service transition
  • Challenges, critical success factors and risks

In addition the training for this certification includes examination preparation, including a mock examination opportunity.

Course delivered by TMMS Solutions Private Limited (Under the following brand names):

  • Consultants Factory
  • ilmil 

Accredited course by Peoplecert

Duration: 30 Hours

The exam format is as follows:

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) – 70%
  • 90 minutes duration
  • Closed book
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Course Materials