Current Status
Not Enrolled
Price
19000
Get Started
This course is currently closed
Objectives
- Introduction to IT Service Management Business and Managerial Issues
- Managing the Planning and Implementation of IT Service Management
- Management of Strategic Change
- Risk Management
- Understanding Organisational Challenges
- Service Assessment
- Understanding Complementary Industry Guidance
Course delivered by TMMS Solutions Private Limited (Under the following brand names) :
- Consultants Factory
- ilmil
Accredited course by Peoplecert
The exam format is as follows:
- Multiple choice scenario based examination questions
- 10 questions per paper
- 35 marks required to pass (out of 50 available) – 70%
- 120 minutes’ duration
- Closed book.
