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Price
₹30500
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ISO 20000 Lead Auditor Course Overview
- Course accredited by Exemplar Global (erstwhile RABQSA)
- 5 days live virtual sessions with accredited trainers for online live learning + Lifetime access to E-learning
- Training Certification exam included
- High-quality E-learning material for self-paced learning
- E-learning access includes quizzes and mock exams
- Doubt clearance sessions included
- Service Management System Basics
- ISO 20000 concepts and requirements
- Management System Auditing Methodology
- MS Auditing Details
Course Curriculum
Target Audience
- Auditors seeking to perform and lead Service Management System (SMS) certification audits
- Managers or consultants seeking to master an SMS audit process
- Individuals responsible for maintaining conformance with SMS requirements
- Technical experts seeking to prepare for an Service Management System audit
- Expert advisors in Service Management.
Examination And Certification Details
- No. of questions: 100
- Pass mark: 70%
- Exam structure: Objective testing format (4 answer options each question)
- Exam duration: 150 Minutes (2.5 hours)
- Open book/notes: No
- Negative Marking: No
- Exam Topics: ISO 20000 standard and Management System Auditing methodology
- Results Publication: One calendar week
- Certificate: Upon passing, you receive the ISO 20000 Lead Auditor course completion certificate, issued by Exemplar Global & Consultants Factory
Course Content
CHAPTER 1
CHAPTER 2
CHAPTER 3
CHAPTER 4
CHAPTER 5
CHAPTER 6
CHAPTER 7
CHAPTER 8
CHAPTER 9
CHAPTER 10